Orders are generally dispatched within 2-6 working days, sometimes sooner. You will receive an email when your order has been dispatched. If you cannot find your dispatch email or think you may have deleted it, contact us on support@nitropedal.com and we can give you real time information on whether your order has been dispatched or not.
Products are generally shipped from our international warehouses. We cut out the middle man so we can pass the best price on to you. Therefore orders could take anywhere from 15 to 26 business days for the items to reach you, though we've been seeing much quicker shipping times recently. Shipping time is typically dependent on how long customs takes, which can vary from country to country.
We offer a Money Back Guarantee if your item is not with you after 45 working days from dispatch.